Frequently Asked Questions

At Computer Sales Shop, we believe in transparency and supporting our customers at every step. Find answers to common queries below.

Orders & Delivery

How quickly will my order be dispatched?

Orders are typically processed and dispatched within 1-2 business days after payment confirmation, depending on product availability and order size.

Are there any hidden delivery charges?

No. All applicable charges are transparently mentioned in your invoice or quotation. We offer free delivery in select regions around Visakhapatnam for qualifying orders.

Will I receive updates about my order?

Yes, we keep you informed at every stage via phone, email, or WhatsApp once your order is confirmed.

Products & Warranty

Are your products new and original?

Absolutely! We supply only brand-new, authentic products from trusted manufacturers. We are an authorized Intel partner and a verified GEM supplier.

Do you provide GST invoices?

Yes, every purchase comes with a valid GST invoice. Businesses can use it to claim input tax credits as per applicable regulations.

Are products covered under warranty?

All products come with the manufacturer's standard warranty. Extended warranties are available for select items. Details are provided at the time of purchase.

Services & Support

Can I request customized IT solutions?

Yes! We specialize in customized IT solutions tailored to your business needs, including desktops, servers, networks, and cybersecurity systems.

Do you offer after-sales support?

Yes, we provide full technical support after the sale, including installation assistance, troubleshooting, and maintenance services.

Can Computer Sales Shop help with large corporate or government projects?

Definitely. We have extensive experience handling bulk corporate requirements and government projects through the GEM platform and direct contracts.

Still have questions?

Contact Computer Sales Shop today — our team is ready to assist you!

Call Us: +91 9876543210